Privacy Policy

1. Introduction & Corporate Identity

Super Safety Solution ("Company", "we", "us", or "our"), operating the website https://supersafeglass.in, is a DPIIT-licensed and MSME-registered security glass manufacturing enterprise located at 23/16, Rathdhana Road, near Indian Oil Petrol Pump, Narender Nagar, Sonipat, Haryana — 131001, India.

This Privacy Policy explains how we collect, process, store, and safeguard technical inquiries, quotation requests, and personal contact details in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP).

2. Information We Collect

We only collect information necessary to fulfill engineering inquiries, provide ballistic quotations, and execute glass manufacturing contracts:

• Contact Information: Name, professional designation, organization/department, corporate email address, and phone/WhatsApp number.
• Project Specifications: Architectural drawings, CAD profiles, threat level assessments (NIJ/IS standards), glass thickness parameters, and delivery site locations.
• Technical Data: Anonymized server logs, browser type, IP address, and cookie preferences used solely for website optimization and security.

3. Defense & Classified Procurement Confidentiality

Super Safety Solution regularly manufactures ballistic protection materials for defense, paramilitary, government law enforcement, and VIP security applications. We maintain strict non-disclosure safeguards:

• Vehicle armoring designs, border outpost coordinates, and sensitive threat specifications are treated as strictly confidential proprietary trade information.
• We do not disclose, distribute, or market project blueprints to third parties without prior written government or client authorization.

4. Use of Information

Collected information is used exclusively to:

• Generate engineering quotations, material weight estimations, and structural thickness calculations.
• Communicate order progress, shipping tracking, and quality test reports (CFSL / TBRL DRDO / ICAT).
• Comply with statutory tax reporting (GST) and defense audit compliance in India.

5. Data Security & Storage

We implement industry-standard 256-bit SSL encryption, firewalled server infrastructure, and restricted internal access protocols to prevent unauthorized access, alteration, or disclosure of your data.

6. Grievance Officer & Contact Details

For inquiries, data access requests, or privacy concerns, please contact our Grievance Officer: